Legal · §7A Investor Protection Layer

Investor Charter.

Nine promises. Wired into the rail, not into a PDF. Each one maps to an enforceable on-chain or trustee control.

01
One-time KYC, lifetime portability

You complete CKYC once. Compliance claims travel with the token via ONCHAINID — no repeat KYC per product.

02
Funds never touch LiquiCo

All cash settles in SPV escrow held by IDBI Trusteeship. LiquiCo operates a data-blind pipe and cannot move investor money.

03
Pre-trade Key Fact Statement

A 1-page KFS (yield, fees, ranking, exit mechanics, risks) is shown on every subscribe step and saved to your Documents.

04
All-in TER, fully disclosed

Platform + trustee + RTA + audit fees are quoted as a single TER on each asset page. No back-loaded charges.

05
24-hour cooling-off

Cancel any primary allotment within 24 hours, full refund, no fee.

06
Compassionate exit window

Hardship buyback at NAV (admin fee waived on medical proof), reviewed within 48 hours by the Investor Protection Officer.

07
Nominee on-file by default

Trustee-counter-signed nominee record; on-chain transmission protocol on death of holder.

08
Quarterly grievance scorecard

Published openly on Transparency: tickets opened/resolved, average TAT, escalation rate.

09
Right to data revocation

Withdraw Account-Aggregator consent any time; all cached PII is purged within 7 days under DPDPA.

Found a breach of this charter? Escalate through the 4-tier grievance ladder — Tier 4 routes directly to SEBI SCORES / RBI CMS / ODR.